XtR Call Manager Supervisor
XtR Call Manager is our first level of supervisor monitoring software. Built on the robust Microsoft .net framework and designed to manipulate large volumes of recordings. It's a workhorse that delivers feature rich productivity tools in a familiar, ergonomic and easy to use MS Office style interface.
You can use Call Manager Supervisor to manage calls recorded from any of the Xtension Recorder family of products. Including the Universal XtR, XtR Digital and the XtR Analog recorders.
Call Manager
As the entry-level package for call center monitoring, Call Manager is designed to provide the manager or supervisor with the ability to quickly and easily gain access to recorded call files. For those wanting more, XtR Reporter and XtR Reporter Pro provides more advanced playback functionality combined with Reports and Call Grading.
XTR Call Manager 2.0 features
- Improved User Interface
- Drag 'n Drop Calls into Hot List shortcut Folders you create for quick access to important calls
- View Archived Calls Tree in simple to create and view window
- Improved management of large archive of calls, view only calls you pre-select.
- Speeds search and find features
- One-Touch E-mail/File Conversion
- Explorer Tree simplifies creation of Shortcuts
- Easy Access, Quick Retrieval
- The Access Panel Provides quick and simple access to specific groups of calls that you organize in any way you like; Create Shortcuts to specific groups or departments or even to individual agents.
- Hot Lists - Categorize calls by dragging and dropping them into your own personal Hot List folders. Hot List folders provide a link to records for follow-up on important calls without moving it from the original storage location.
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PRICE: $399.00
To continue with our tradition of providing solutions that meet your requirements and budget we have developed 3 options for the call center supervisor. Depending on your requirements you can mix any or all of these powerful business tools in your call center.
Call Manger
XtR Reporter
XtR Reporter Pro
XtR Call Archiver
Not sure? We would be happy to provide a free web based presentation to help you understand this powerful business tool. Contact us at 310-802-1134 or email us by clicking here.
We challenge you to compare our features and pricing. We are sure that you will agree there is not a better product in the market.
For a printable .PDF brochure click here. Want to discuss your application call us at 310-802-1134 or email us by clicking here.
